Figures such as minimum order and lead time depend on the technique, the material and the quantity. That is why we answer them for each enquiry instead of stating them here.
How an order works
An order with us starts with an enquiry and ends with a delivery from the factory in Lidköping, Sweden. In between, we produce a sample or a prototype that you approve before the series is made. You have one contact person all the way, Elna Fajersson.
The steps
From enquiry to delivery
Frequently asked questions about orders and lead times
We take orders of all sizes, from prototype to series. What is reasonable differs between warp knitting, quilting and sewing, so tell us what you need, and we will reply.
It depends on the technique, the material and the quantity, and on whether a sample needs to be produced first. We give you the lead time once we know what you need made.
Yes. You approve the sample or prototype before the series is made, and we take orders right down to a single prototype.
Yes. When we develop a product for you, we sign a non-disclosure agreement (NDA) as standard.
Elna Fajersson receives enquiries and is your contact person throughout the order.
Yes. We deliver to customers throughout Europe.
Facilette has been certified to ISO 9001 since 1995. The certificate is on the Quality page.
Can't find the answer? Contact us and we will reply.
Start with an enquiry
Tell us what you need made, in what material and roughly how many.
Send an enquiry