Privacy policy

Last updated: 2025-01-27

Who we are

Our website address is: https://www.facilette.se. We are represented by the company Facilette AB and are based at the address Kinnegatan 13, 531 32 Lidköping. You can reach us by e-mail at info@facilette.se for questions regarding this policy.

What personal data we collect and why we collect it

We collect limited information through Google Analytics, our contact forms, reCAPTCHA, and tools to track and analyze visitor behavior for marketing purposes, such as Facebook Pixel, LinkedIn Insight Tag and Google Ads.

Google Analytics

We collect anonymized information about visitors’ interactions with our website, such as which pages are visited, how long they are visited, and the type of device and browser used. The purpose of the collection is to improve the user experience and optimize the performance of the website. No personal data is stored.

Contact form

Our contact forms collect personal data such as name, email address, phone number, and address so that we can respond to your inquiry. The data is not stored in our own database but is sent directly to us via email.

To ensure the message is delivered, we use the EU-based email service Mailjet. Mailjet processes the data solely for the purpose of delivering your message and stores it only temporarily on secure servers in accordance with GDPR. The data is not shared with unauthorized parties. More information can be found in Mailjet’s Privacy Policy.

reCAPTCHA

Our contact form uses reCAPTCHA v3 from Google to prevent spam and abuse. reCAPTCHA works by collecting information about the visitor’s device and behavior on the page to determine whether the interaction is human or automated. This data may include IP addresses, mouse movements, keyboard activity, and other behavioral patterns. The use of reCAPTCHA is governed by Google’s Privacy Policy and Terms of Service.

Cookie files

Our website uses cookies to improve the user experience and collect anonymous analytics data via Google Analytics. These cookies do not collect any personally identifiable information, but you can choose to block or delete them in your browser settings.

Google Analytics cookies

These cookies are used to collect anonymous information about how visitors use the website, which helps us to improve functionality and user-friendliness.

Marketing tools (Facebook Pixel, LinkedIn Insight Tag and Google Ads)

We use Facebook Pixel, LinkedIn Insight Tag and Google Ads to collect information about visitors’ activity on our website. This information helps us create targeted ads and improve marketing strategies on these platforms. The tools may collect data about pages visited and user behavior to create effective ads and reports. For more information on how these tools use your data, please refer to each platform’s Facebook Privacy Policy, LinkedIn Privacy Policy and Google Privacy Policy.

Who we share your data with

We do not share your personal data with any third parties. Google Analytics is used to collect anonymized data, but no personal data is sent or shared with them. reCAPTCHA is used to ensure that requests sent through our contact form are legitimate, but no information about visitors is shared directly with Google.

How long we keep your data

Data collected via the contact form is deleted immediately after the request has been processed. Anonymized analytics data via Google Analytics is stored for up to 14 months for statistical purposes. Data collected via reCAPTCHA is not retained by us but handled directly by Google.

What rights you have over your data

You have the right to request a copy of the information we hold about you or to ask that we delete your information. As we do not store any personal data of visitors to the website, no such data is covered by these rights.

Where your data is sent

Data from Google Analytics may be sent to Google servers, which may be located outside the European Union. Google Analytics and reCAPTCHA comply with the Privacy Shield Framework to ensure that all data is protected to EU standards.

Contact details

For questions about this privacy policy, please contact us by email at: info@facilette.se